Sub-Processors list

Sub-processors used by us for hosting your data

Entity Name Subject Matter of the Processing Processed Data Location
Amazon Web Services, Inc. Hosting All data that passes through the API EU / USA
Microsoft Corporation Hosting (Optional) All data passing through API EU / USA

Sub-processors used by us to assist in providing our services

Entity Name Subject Matter of the Processing Processed Data Location
Bright Data Ltd. Proxy (suspicious URLs) URLs, IP addresses, email addresses, titles IL
Mac Flow Sandboxing (Mac devices) IP address, email address, heading CH
MongoDB Inc Database (ABS extension) URL, IP address, email address, heading EU / USA
Web Shrinker LLC URL categorization (ABS extension) URL USA
Redis Labs Ltd Scanning IP address, email address, heading IL
Snowflake Inc Detection and BI IP address, email address, heading EU / USA

Additional sub-processors who may process your representatives’ contact information, or information provided by you for support

Entity Name Subject Matter of the Processing Location
Auth0, Inc. Representative authorization USA
Freshworks, Inc. Support USA
Google LLC communications with us USA
LogRocket, Inc. Front-end debugging and support USA
Moving On Ltd. Support UK
Solid State Group Ltd. Front-end session info for representatives UK
Userpilot, Inc. Front-end onboarding for representatives USA
AnnounceKit User notification and communication USA
Datadog Inc Cloud monitoring and analytics USA
Elasticsearch B.V Log analytics and search (ABS extension) EU
Functional Software Inc (Sentry.io) Client crash reporting statistics and aggregation USA
Frontegg Ltd Authentication and authorization checks IL
Twilio Inc (SendGrid) Transactional email delivery USA